In the Creative Cloud.exe Properties dialog, click the Compatibility tab.Right-click Creative Cloud.exe and choose Properties.Go to this location C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\.Could you please share a few more details along with the one asked by The exact version of InDesign is currently installed on your machine.Īlso, you may try the following steps and let us know how it goes: Sorry to hear about the trouble you are facing. If not, then I would hope that Adobe's software engineers can modify InDesign so that it no longer returns this error falsely. I'm going to attempt to change the version name to something normal and see if that fixes it. I suspect that a recent change to InDesign is being overly picky about the exact spelling of the version name and mistakenly identifying my OS as something other than the compatible version that it is. The only thing I can think of that might be causing the issue is the "custom" Windows image I use, which is just Windows 10 Enterprise Edition renamed to include the name of the PC service company that installed it (WINDOWS.10.). I have tried rebooting, reinstalling InDesign, installing older versions of InDesign, and signing completely out of Creative Cloud. ![]() > Adobe InDesign requires Windows 10 or later (Note: Windows 8, Windows 8.1 and Windows 10 version 1507, Windows 10 version 1511, Windows 10 1703, Windows 10 version 1709 and Windows 10 version 1803 are not supported) When I try, it checks my system (Windows 10 1903) and determines that it's not compatible: ![]() Ever since a few months ago when I updated to the latest version of InDesign, I have been entirely unable to get the software to launch.
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